How Lux Compound collects, uses, and protects your personal information.
Last Updated: January 1, 2026
At Lux Compound (“we,” “our,” or “us”), protecting your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase from us.
Information You Provide Directly
We may collect the following information when you interact with our website:
Contact Information: Name, email address, phone number, shipping and billing addresses
Payment Information: Payment details processed securely through our third-party payment providers
Order Details: Products purchased, order history, and transaction records
Communications: Emails, messages, and support inquiries
Account Information: Username and password if you register for an account
Automatically Collected Information
When you access our website, certain data may be collected automatically, including:
IP address and browser type
Device information and operating system
Pages viewed and time spent on the site
Referring and exit pages
Cookies and similar tracking technologies
Lux Compound uses collected information to:
Process and fulfill orders
Communicate regarding purchases and account activity
Provide promotional communications (with consent)
Improve website functionality and user experience
Prevent fraud and maintain security
Comply with legal and regulatory requirements
Respond to inquiries and customer support requests
We do not sell your personal information. We may share information with:
Service Providers: Payment processors, shipping carriers, hosting services, and email providers that assist in business operations
Legal Authorities: When required by law or to protect our rights and property
Business Transactions: In connection with a merger, acquisition, or asset sale
Lux Compound implements reasonable technical and organizational safeguards, including:
SSL/TLS encryption for secure data transmission
PCI-compliant payment processing
Restricted employee access to personal data
Ongoing security monitoring
Encrypted data storage where appropriate
While we take reasonable precautions, no online transmission system is completely secure.
We use cookies and related technologies to:
Remember shopping cart contents and preferences
Analyze traffic and website performance
Improve personalization
Deliver relevant advertising
You may manage cookie settings through your browser. Disabling cookies may limit certain website features.
You may have the right to:
Access personal information we hold about you
Request correction of inaccurate information
Request deletion of personal data
Opt out of marketing communications
Request a portable copy of your data
To exercise your rights, contact us at privacy@luxcompound.com.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. Lux Compound does not sell personal information.
Our website and products are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If such information is identified, it will be deleted promptly.
Our website may contain links to third-party sites. Lux Compound is not responsible for the privacy practices or content of external websites. We encourage reviewing their policies before sharing personal data.
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after updates constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Lux Compound
Email: privacy@luxcompounds.co
Support: support@luxcompounds.co
This site sells research products exclusively to qualified researchers and laboratories for in vitro and laboratory use. Please confirm before continuing.
By proceeding you affirm the statements above are true. Products are not for human or veterinary use, not for use in diagnostic procedures, and have not been evaluated by the U.S. Food and Drug Administration.